Dubai World Trade Centre L.L.C. (which expression shall include its subsidiaries, associates and affiliated group entities) and KAOUN International, a wholly owned subsidiary of Dubai World Trade Centre LLC provide these Terms and Conditions to inform you of our legal policy and practices. Please carefully review these Terms and Conditions before using this website. Your usage of this Website indicates your irrevocable agreement to be bound by these Terms and Conditions.

The gitexafrica.com website and its sub-domains are owned by Dubai World Trade Centre L.L.C., trading as Dubai World Trade Centre, a limited liability company incorporated in Dubai, United Arab Emirates, and having its head office at Dubai International Convention and Exhibition Centre, Sheik Zayed Road, Convention Gate, P.O. Box 9292, Dubai, UAE. Telephone: +971-4- 3321000, Fax: +971-4-3312173.

For the purposes of these Terms and Conditions "we", "our" and "us" refer to Dubai World Trade Centre L.L.C., "this website" collectively refers to the gitexafrica.com website and its sub-domains, and "you" and " your" refer to a specific individual or program accessing this website.


This website is governed in accordance with the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates. The courts of the Emirate of Dubai in the United Arab Emirates shall have exclusive jurisdiction over any dispute arising out of your use of this website.

Data Protection

Any personal information you supply to us when you use this website will be used in accordance with our Privacy Policy.

If you choose to permit an exhibitor or sponsor at the Event to scan your badge, whether it is physical or digital (for example via Mobile App), you are acknowledging and agreeing to provide them with your personal data. We have no control over any third-party use of your personal data and we cannot be held liable for such use to the extent permitted by applicable law.

Proprietary Rights

All information and other materials provided on this website together with the underlying software code are owned either directly by us or by our licensors. You may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part, without our explicit permission. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. Any unauthorised use of this website may result in a violation of copyright laws, trademark laws, the laws of privacy and publication and communication regulations and statutes. Nothing in this website should be construed to be a grant of a license, ownership or any other proprietary right in this website, its contents or the underlying software code.

Acceptable use

You may only use this website in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the Emirate of Dubai in the United Arab Emirates and the applicable federal laws of the United Arab Emirates and any other jurisdiction from which you are accessing this website

Disclaimer of Warranty

We provide this website on an "as is" and "as available" basis and without any warranty or condition, express, implied, or otherwise. We specifically disclaim all implied warranties of title, merchantability, fitness for a particular purpose and non-infringement, to the maximum extent that such disclaimers are held to be valid


You agree to indemnify and keep us indemnified from and against all costs, claims, demands, liabilities, expenses, damages or losses (including without limitation consequential losses, loss of profit and loss of reputation, and all interest, penalties and legal and other professional costs and expenses) arising out of or in connection with your breach of these Terms and Conditions.


Our websites may provide links to third-party websites for your convenience. If you access those links, you will leave our website. We do not control those websites or their legal practices, which may differ from ours. We do not endorse or make any representations about third-party websites. These Terms and Conditions do not cover your interaction with third party websites, and we encourage you to review the Terms and Conditions of any third party website before accessing the same.


Our failure or delay to enforce at any time one or more of these Terms and Conditions will not constitute a waiver of such Terms and Conditions or of our right at any time subsequently to enforce all these Terms and Conditions.


If any provision (or part thereof), of these Terms or Conditions shall be deemed unlawful, void, or for any reason unenforceable then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

Notification of changes

We reserve the right to change our Terms and Conditions at any time without prior notice. Your continued access or use of this website after such changes indicates your acceptance of the Terms and Conditions as modified. It is your responsibility to review the Terms and Conditions regularly.

Contacting us

The terms and conditions are set out in broad points. If you have any questions relating to our Terms and Conditions please send postal mail to the following address:
The Legal Department, Dubai World Trade Centre L.L.C. P.O. Box 9292, Dubai, UAE

Conference Delegate Payment:

1. Fees are inclusive of refreshments
2. Payment Terms: Full payment is required at the time of delegate booking online. A receipt/Confirmation email will be issued on payment.
3. Cancellation: This conference applies a no refund policy. If you’re unable to attend, substitute delegates are welcome in accordance with clause 4 below
4. Provided the total fee has been paid, substitutions at no extra charge before the event are allowed. No substitutions will be allowed during the event.
5. Rates published online includes 20% Moroccan VAT

Visitor Ticket Payment:

1. Payment Terms: Full payment is required at the time of ticket purchase online. A confirmation email will be issued upon payment.
2. Cancellation: Ticket purchases apply a no refund policy. If you’re unable to attend, substitute attendees are welcome in accordance with clause 3 below.
3. Substitution: Provided the total fee has been paid, substitutions at no extra charge before the event are allowed. No substitutions will be allowed during the event.
4. Prices published online are VAT (20%) inclusive

Entry Policy:

1. Admission to exhibition is restricted to Trade and Business visitors only.
2. Visitors under the age of 18 will not be admitted.
3. Students above 16 and below 18 can attend only if accompanied by school or faculty member. Student ID will be required upon entry to the venue.

Additional terms & conditions for Moroccan payment card users

In the event of any discrepancies between the English and French versions of this document, the French version shall prevail as the authoritative text.

You have just logged on to the website www.gitexafrica.com of Kaoun International SARL.

You must carefully read the provisions that follow as they constitute a contract establishing the general conditions of the products and services of the electronic catalogue (or store) of Kaoun International SARL.

The "click" you will perform after filling out your order form constitutes the validation of your order and will be considered as an irrevocable acceptance of these general conditions.

As a result, you may only order products or services if you accept the conditions set out below.

1. Preamble

The following general sales conditions govern all transactions established on the web catalogue of Kaoun International SARL. Any order placed on this site implies the customer's unconditional and irrevocable acceptance of these conditions.

2. Purpose

This contract is a distance contract intended to define the rights and obligations of the parties in the context of the sale of products by Kaoun International SARL, on the Internet, via the platform www.gitexafrica.com, a service and a trademark registered by Kaoun International SARL.

3. Definitions

In the remainder of the contract, each of the expressions mentioned above shall be understood in the sense of its definition, namely:

  • "Distance contract": any contract concerning goods or services between Kaoun International SARL and a Consumer within the framework of a system of sale or service provisions organized by Kaoun International SARL which, for this contract, uses exclusively the Internet network until the conclusion of the contract, including the conclusion of the contract itself.
  • "Consumer": any natural person who, in this contract, acts for purposes that are outside his or her professional activity.
  • "Order form": a document that indicates the characteristics of the Products ordered by the Consumer and which must be signed by him or her by "double click" to commit him or her.
  • "Order": act by which the Consumer commits to buy Products and Kaoun International SARL to deliver them.
4. Product

All products present in the catalogue are marketed until stock depletion. Kaoun International SARL reserves the right to remove an article from the catalogue, without notice, and cannot be held liable for compensation or cancellation of an order due to the inability to use the purchased product for a reason of incompatibility with the equipment already owned by the buyer.

5. Placing an order

After finding the product(s) that interest you, click on the ‘order’ button, the product is then added to your order form. You can at any time modify your order form, and you can return to the catalogue by pressing continue shopping.
When you have finished your purchases, validate your order by clicking on the ‘pay’ order button.
In case of an error on your part, at the time of your entry on the order form, we advise you to send us within 24 hours a cancellation request by e-mail; After cancellation of the order by Kaoun International SARL, you can order again.

6. Price

The prices mentioned in the catalogue are indicated in Moroccan Dirham excluding tax, are valid at the time of their consultation by the customer and are those in force at the time of the order. VAT is calculated in the order form according to the applicable rate on the day of the order. The order form and transactions are done in Moroccan DH. Any change in the rate will automatically be reflected in the price of the products.

7. Execution of the order

The order will be executed no later than 7 days from the day following the day the Consumer placed his order. In case of unavailability of the ordered Product, the Consumer will be informed at the earliest and will have the possibility to cancel his order. He will then have the choice of either requesting a refund of the amounts paid within thirty days at the latest from their payment, or exchanging the Product.

8. Payment method

To settle your order, you choose the payment method among those offered by Kaoun International SARL on the payment page.
In this case, the delivery of the transaction for debit of your account is made on the day following the date of delivery confirmation.
Your payments are secured by the Interbank Electronic Center (CMI) which offers a fully secure payment service.
The Consumer guarantees Kaoun International SARL that he has the necessary authorizations to use the payment method chosen by him, at the time of the validation of the Order form.
In case of payment by credit card, the provisions relating to the fraudulent use of the payment method provided in the agreements between the Consumer and the card issuer and between Kaoun International SARL and its banking establishment apply.

9. Data confidentiality

The information requested from you is necessary for the processing of your order and is treated confidentially. You have the right to rectify data concerning you. You may receive advertisements from Kaoun International SARL unless you have stated that you refuse the use of your personal data for these purposes.

10. Proof of transactions paid by credit card

The data recorded by the CMI on the payment platform on behalf of Kaoun International SARL constitute proof of all commercial transactions between you and Kaoun International SARL.

11. Force majeure

Kaoun International SARL is only obligated to fulfill its duties to the extent that no force majeure event prevents it.

Access here the additional terms and conditions in French – Accédez ici les conditions supplémentaires en français pour les cartes de paiement marocaines